Multichannel Member Support Specialist
SmithRx(19 days ago)
About this role
SmithRx is a rapidly growing, venture-backed health‑tech company building a next‑generation pharmacy benefits management platform to reduce drug costs. This role is part of the member support team and focuses on supporting SmithRx’s members across its PBM products. The company emphasizes a mission-driven, collaborative culture with strong benefits and career growth opportunities.
Required Skills
- Customer Service
- Multichannel Support
- Phone Support
- Chat Support
- Email Support
- Text Messaging
- Member Education
- HIPAA Compliance
- Multitasking
- Active Listening
+4 more
Qualifications
- HS Diploma or GED
About SmithRx
smithrx.comSmithRx is a modern pharmacy benefit manager (PBM) that delivers radically transparent pharmacy benefits through a 100% pass‑through pricing model. They help employers, health plans, and other organizations control pharmacy spend with clear pricing, detailed reporting, and tailored clinical and cost‑management programs. By eliminating spread pricing and prioritizing auditability and client alignment, SmithRx positions itself as a trusted partner for lowering drug costs and improving medication outcomes.
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