Director, Enterprise Customer Experience
LearnUpon
About this role
The Director of Enterprise Customer Experience at LearnUpon is a senior leader accountable for shaping and scaling the enterprise customer experience to drive long-term value and retention. This role leads cross-functional teams and partners with Sales, Product, Finance, and Operations to ensure customer outcomes align with company objectives. The position is based in Philadelphia and operates in a hybrid model.
Skills
About LearnUpon
learnupon.comLearnUpon is a cloud-based learning management system (LMS) that helps organizations deliver, manage, and track training for employees, partners, and customers. The platform supports course creation and import (SCORM/xAPI), blended learning, assessments, certification, e-commerce, multi-tenant portals and robust analytics and reporting, with many integrations to HR and business systems. Designed for ease of deployment and scale, LearnUpon targets mid-market and enterprise customers who need multilingual, branded learning experiences and strong learner-management workflows.
Recent company news
MSNIrish elearning company LearnUpon acquires Berlin AI firm
3 days ago
Business WireLearnUpon Ends 2025 With Breakthrough Growth, Product Innovation and Global Expansion
1 month ago
Yahoo FinanceLearnUpon Acquires AI Learning Creation Platform Courseau
Nov 19, 2025
Silicon RepublicDublin’s LearnUpon buys German AI course creator Courseau
Nov 19, 2025
IT Brief UKLearnUpon buys AI course creator Courseau, launches new tools
1 month ago
About LearnUpon
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for LearnUpon.
Salary
$160k – $212k
per year