Manager, Customer Success - DACH

Camunda(2 months ago)

RemoteFull TimeManager$135,523 - $177,869 (estimated)Customer Success

About this role

The Manager of Customer Success for the DACH region at Camunda leads a team of Customer Success Managers to enhance enterprise customer outcomes through effective process orchestration and automation. Responsibilities include coaching team members, driving customer retention and growth, collaborating with cross-functional teams, and implementing structured success planning and value realization strategies. The role demands strong leadership skills, operational rigor, and fluency in German and English.

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Required Skills

Customer Success
Team Leadership
Coaching
Customer Retention
Growth Strategies
Success Planning
Value Realization
Risk Management
Cross-Functional Collaboration
Operational Improvements

+7 more

About Camunda

camunda.com

Camunda is a leading process orchestration and automation platform that enables developers and organizations to design, automate, and improve business processes. The platform offers tools for business process management (BPM) using standards like BPMN and DMN, facilitating seamless collaboration between business and IT teams. Camunda's solutions include features for process orchestration, robotic process automation (RPA), and integration with various services, allowing companies to efficiently manage their workflows and achieve scalability. Founded in Berlin, Camunda serves businesses across various industries, providing support through a vibrant community and robust documentation.