Customer Experience Operations
Transmit Security(4 days ago)
About this role
Transmit Security is hiring a Customer Experience Operations Manager to drive operational excellence across the CX organization. The role will act as a Program Manager and Chief of Staff for CX leadership, centralizing CX programs, systems, and performance insights. The manager will build processes, enable teams through training and tooling, and serve as the primary hub for CX operations and reporting.
Required Skills
- Program Management
- Process Automation
- Training
- Documentation
- Salesforce
- Jira
- Confluence
- Reporting
- Dashboarding
- Analytics
+5 more
About Transmit Security
transmitsecurity.comTransmit Security is a cybersecurity company that provides a passwordless authentication and identity orchestration platform for enterprise customers. Its solutions combine biometric and token‑based passwordless login, adaptive MFA, and account takeover/fraud prevention to strengthen security while reducing friction and login abandonment. Transmit delivers APIs and SDKs for web and mobile integration, targeting banks, fintechs, retailers and other large organizations modernizing customer and employee identity and access management.
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