Customer Experience Strategist
Stack Overflow
About this role
Stack Overflow is seeking a strategic Customer Experience Strategist to enhance customer success, optimize platform adoption, and serve as a trusted advisor for their strategic customer base. The role focuses on delivering tailored success initiatives, gathering product feedback, and collaborating across teams to ensure valuable customer outcomes.
Skills
About Stack Overflow
stackoverflow.coIndustries
Technology
Stack Overflow is a community-powered knowledge platform that connects a global developer community with enterprise tools to capture, surface, and apply technical know-how. Its Business offerings include Stack Internal (Stack Overflow for Teams) — a knowledge intelligence layer that powers enterprise AI and internal knowledge-sharing — plus advertising and data-licensing services that help brands reach and learn from developers. Organizations use Stack Overflow to accelerate engineering, reduce time-to-resolution, improve onboarding and documentation, and monetize or leverage developer attention and data for product and marketing decisions.
Recent company news
Sherwood NewsStack Overflow’s forum is dead thanks to AI, but the company’s still kicking... thanks to AI
Jan 7, 2026
SiliconANGLEStack Overflow launches AI Assist chatbot for developers
Dec 2, 2025
DevClassDramatic drop in Stack Overflow questions as devs look elsewhere for help
Jan 5, 2026
The VergeStack Overflow users don’t trust AI. They’re using it anyway
Dec 15, 2025
McKinsey & CompanyBuilding trust to scale AI: Interview with the CEO of Stack Overflow
1 month ago
About Stack Overflow
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Stack Overflow.
Salary
$138k – $185k
per year