UK/I Customer Support Specialist (Weekend Shift)

HubSpot(2 years ago)

HybridFull TimeJunior$78,380 - $103,467 (estimated)Customer Support

About this role

A Weekend Customer Support Specialist at HubSpot provides customer-facing coverage during high-impact weekend hours to ensure continuity of service. The role operates five days per week, including both weekend days and three weekdays, and is available in Dublin or remotely/flex in Ireland. It is part of HubSpot’s customer-facing organization focused on sustaining customer experience during critical time windows.

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Required Skills

Technical Troubleshooting
Product Documentation
Phone Support
Live Chat
Email Support
Troubleshooting Frameworks
Problem Solving
Business Acumen
Empathy
Communication

+2 more

About HubSpot

hubspot.com

HubSpot is a customer platform that provides marketing, sales, customer service, CMS, and CRM software to help businesses attract, engage, and retain customers. Its products include tools for lead generation, email and content marketing, marketing automation, sales pipeline management, customer support, and analytics, with a free CRM at the core. The platform is designed as an all‑in‑one, modular suite (Marketing, Sales, Service, CMS) with integrations and an app marketplace so teams can scale from startups to enterprises. HubSpot is known for its user-friendly interface and focus on inbound methodology and growth.