Customer Marketing and Advocacy Manager - AI Agent
Sendbird(6 days ago)
About this role
The Customer Marketing and Advocacy Manager at Sendbird leads efforts to showcase customer impact and amplify customer-led growth for the company’s omnichannel AI agent platform. The role focuses on developing compelling customer narratives and enabling their distribution across channels to support market awareness and go-to-market initiatives. This position is based in San Mateo and reports to the Lead Product Marketing Manager.
Required Skills
- Customer Storytelling
- Content Strategy
- Interviewing
- Social Media
- Video Production
- AI Tools
- Presentation Design
- Editorial Taste
- Project Management
- Cross-Functional
About Sendbird
sendbird.comSendbird is an AI customer experience platform for enterprises that powers intelligent, omnichannel customer service across chat, voice, and automation. Its adaptable AI agent platform helps businesses deliver conversational experiences that boost engagement and customer loyalty. Sendbird provides APIs and products to embed AI-driven support into apps and workflows, with enterprise-grade features and global operations (offices in San Mateo, Seoul, and Singapore).
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