Customer Marketing and Advocacy Manager - AI Agent
Sendbird
About this role
The Customer Marketing and Advocacy Manager at Sendbird leads efforts to showcase customer impact and amplify customer-led growth for the company’s omnichannel AI agent platform. The role focuses on developing compelling customer narratives and enabling their distribution across channels to support market awareness and go-to-market initiatives. This position is based in San Mateo and reports to the Lead Product Marketing Manager.
Skills
About Sendbird
sendbird.comSendbird is an AI customer experience platform for enterprises that powers intelligent, omnichannel customer service across chat, voice, and automation. Its adaptable AI agent platform helps businesses deliver conversational experiences that boost engagement and customer loyalty. Sendbird provides APIs and products to embed AI-driven support into apps and workflows, with enterprise-grade features and global operations (offices in San Mateo, Seoul, and Singapore).
Recent company news
매일경제Sendbird, a global communication platform company, announced on the 9th that it has raised the autom..
4 days ago
Built InSendbird Careers, Perks + Culture
1 month ago
PR NewswireSendbird Appoints Charles Studt as Chief Marketing Officer to Advance Company's AI Innovation and Global Reach
Jul 17, 2025
citybizQ&A with Charles Studt, Chief Marketing Officer at Sendbird
Aug 12, 2025
SiliconANGLESendbird launches omnipresent proactive customer support AI agent
Apr 30, 2025
About Sendbird
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Sendbird.
Salary
$140k – $180k
per year