Customer Operations Executive

Liberis(15 days ago)

HybridFull TimeMedior$79,766 - $106,544 (estimated)Customer Operations

About this role

A Customer Operations Executive at Liberis works within the Global Operations team to ensure merchants receive an excellent end-to-end customer experience. The role represents the voice of the customer, helping to improve processes and support merchants throughout their customer journey. It is positioned in a fast-growing FinTech environment focused on enabling small and medium-sized businesses with financial solutions.

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Required Skills

Customer Service
Account Management
Analytical Skills
Problem Solving
Communication
Multitasking
Salesforce
Zendesk
German
English

About Liberis

liberis.com

Liberis is a fintech that helps small businesses access funding and embedded financial products through APIs and partner integrations. They provide revenue‑based financing and capital advances—often delivered as white‑label or platform‑embedded solutions—so marketplaces, software vendors and merchants can offer tailored funding at the point of need. Using data‑driven underwriting tied to business performance, Liberis emphasizes flexible, fast financing repaid as a percentage of future sales. Their mission is to unleash the power of small businesses by delivering the right financial products at the right moment.