Customer Product Operations Associate

DOSS(3 months ago)

San Francisco, CAOnsiteFull TimeJunior$98,386 - $130,576 (estimated)Core Operations

About this role

The Customer Product Operations Associate at DOSS manages the end-to-end post-sales lifecycle for 1-2 clients, ensuring successful implementation of the AI-native ERP platform. This role involves collaborating with clients to analyze workflows, translating those into product design, overseeing configurations, and driving user acceptance testing and go-live processes. The Associate also leads initiatives to enhance product capabilities and streamline customer lifecycle processes through automation, requiring a blend of technical and operational expertise.

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Required Skills

Customer Success
Post-Sales Lifecycle
Cross-Functional Collaboration
Product Design
ERP Configuration
Data Integration
UAT Management
Client Relationship Management
Process Mapping
Automation Initiatives

+7 more

About DOSS

www.doss.com

DOSS is an innovative company that provides an Adaptive ERP and Operations Cloud designed to enhance real-world operations. By offering tools that help businesses move beyond traditional ERP systems and spreadsheets, DOSS empowers organizations to streamline processes and optimize resource management through its Adaptive Resource Platform (ARP). Focused on delivering practical solutions, DOSS is committed to simplifying operational challenges and elevating productivity for its users.

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