Head Start Onboarding Manager

Playground(1 month ago)

Denver, COOnsiteFull TimeManager$105,000 - $105,000Customer Experience

About this role

The Head Start Onboarding Manager at Playground leads the onboarding of enterprise clients, particularly those in Head Start child care programs, ensuring successful implementations through project management, communication, and strategic advisory. This role involves coordinating configurations, integrations, and data migrations, while collaborating cross-functionally with various teams to optimize workflows and maintain scalable processes. The manager will track key success metrics and facilitate transitions to Customer Success, ultimately aiming for high client satisfaction and efficient project deliveries.

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Required Skills

Lead Implementations
Strategic Advisor
Client Discovery
Configuration Management
Project Lifecycle Management
Process Development
Success Metrics Tracking
Handoff Facilitation
Cross-Functional Collaboration
Onboarding Management

+9 more

About Playground

www.tryplayground.com

Playground is a leading child care management software designed to streamline billing, registration, communication, attendance, and payroll for early education providers. With a focus on user-friendly features, it is trusted by over 300,000 providers and teachers, making it an essential tool for the child care industry. The platform is tailored to enhance administrative efficiency, improve communication between educators and parents, and ensure a smooth operational flow for childcare facilities. Playground’s comprehensive solution helps users effectively manage their daily tasks while fostering a supportive environment for children.