Customer Reference Specialist (Contract)

Glean(1 year ago)

HybridContractJunior$100,000 - $120,000Marketing

About this role

Glean is a Work AI platform that delivers enterprise search, an AI Assistant, and scalable AI agents to help organizations govern and scale AI across their businesses. This contract role on the Marketing team focuses on building and operating the customer advocacy/reference program to surface customer proof and stories that support sales and marketing efforts. The position works across internal teams and with customers to enable case studies, events, and social proof.

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Required Skills

Project Coordination
Detail Orientation
Interviewing
Writing
Stakeholder Communication
Salesforce
Asana
Google Workspace
Video Production
Analytics

About Glean

glean.com

Glean is a Work AI platform that connects directly to an enterprise’s data to deliver unified search, an AI assistant, and autonomous agents. It helps employees find knowledge across apps, generate content, and automate tasks by surfacing answers from documents, inboxes, and cloud tools. Glean emphasizes secure, governed access and broad integrations with common enterprise systems so organizations can scale AI without losing control. Companies use it to centralize knowledge, speed onboarding, and reduce time spent searching or doing routine work.

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