Customer Retention Specialist
Service Experts LLC(6 days ago)
About this role
The Customer Retention Specialist at Service Experts Heating & Air Conditioning is a headquarters-based role supporting customer relationships and retention for the company’s service programs. The position works with customers and internal teams to maintain account continuity and program enrollment. It is focused on upholding company standards for customer interactions and data integrity.
Required Skills
- Customer Service
- Complaint Resolution
- De-escalation
- Negotiation
- CRM
- Microsoft Office
- Data Integrity
- Multitasking
- Communication
- Problem Solving
+3 more
Qualifications
- High School Diploma
About Service Experts LLC
serviceexpertsjobs.comService Experts is a nationwide home-services company specializing in HVAC (heating, ventilation, and air conditioning), indoor air quality, and plumbing for residential and light-commercial customers. It operates a network of local service centers and franchises that provide installation, repair, and maintenance services. This jobs site showcases career opportunities — from technicians and installers to support roles — and highlights training, benefits, and pathways for advancement. The company emphasizes customer-focused service and technician development across many U.S. markets.
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