Customer Service Advisor - ANE Makati 2025

Philip Morris International(1 year ago)

Makati City, PhilippinesOnsiteFull TimeTrainee$39,398 - $54,165 (estimated)Customer Service

About this role

Advisor I, Customer Service is an entry-level role that handles customer interactions via inbound/outbound calls and online channels to resolve routine product and service inquiries. The position is based in Makati City and operates within client-defined processes and KPIs. It is a supervised role intended for candidates starting to develop program- and product-specific knowledge.

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Required Skills

Customer Service
Phone Support
Communication
Computer Navigation
Multitasking
Empathy
Attention To Detail
Data Entry
Shift Flexibility

Qualifications

High School Diploma

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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