Customer Service Advisor - Spark Events 2026

Philip Morris International(2 months ago)

Quezon City, PhilippinesOnsiteFull TimeJunior$44,461 - $60,290 (estimated)Customer Service

About this role

A Customer Service Advisor - Spark Events 2026 is an entry-level customer support representative who handles inbound and outbound calls and web inquiries to resolve routine product or service issues. The role operates in a high-volume call center environment following defined procedures and using call-tracking systems. It is an onsite, full-time position based in Quezon City requiring shift flexibility.

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Required Skills

Customer Service
Computer Skills
Communication
Detail Oriented
Multitasking
Empathy
Teamwork
Data Entry
Shift Flexibility
Call Tracking

Qualifications

High School Diploma

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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