Customer Service Advocate - 1/26/26

Christian Care Ministry(1 month ago)

RemoteFull TimeMedior$38,500 - $38,500Customer Service

About this role

A Customer Service Advocate at Christian Care Ministry serves as a trusted contact for Medi-Share members and medical providers, supporting questions related to membership, billing, and technical concerns. The role requires alignment with the organization's Christian Statement of Faith and emphasizes a Christ-centered approach to member care. New hires join a member-focused service team that operates within scheduled business hours and closing shifts as required.

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Required Skills

Oral Communication
Written Communication
Typing
Reading
Multitasking
Critical Thinking
Problem Solving
Instruction Following
Digital Literacy
Microsoft Suite

+9 more

Qualifications

High School Diploma or GED

About Christian Care Ministry

mychristiancare.org

Christian Care Ministry (CCM) is a nonprofit organization that administers Medi‑Share, a faith‑based healthcare cost‑sharing program for Christians. Rather than traditional insurance, Medi‑Share members contribute monthly to a pool that helps pay eligible medical expenses, guided by a statement of faith and lifestyle guidelines. CCM provides multiple sharing plans, claims administration, telehealth and member support, plus resources emphasizing preventive care and community/prayer support. The program markets itself as a lower‑cost, faith‑aligned alternative for individuals and families seeking to manage medical costs within a Christian community.

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