Customer Service Advocate
Christian Care Ministry(2 days ago)
About this role
Christian Care Ministry is hiring Customer Service Advocates to assist members and providers with inquiries related to the Medi-Share program, emphasizing compassionate, faith-driven service and technical proficiency. The role involves resolving issues, providing information, and offering prayer to members, with a focus on excellent customer service within a Christian-centered environment.
Required Skills
- Communication
- Troubleshooting
- Empathy
- Microsoft Suite
- Digital Literacy
- Multi-tasking
- Problem Solving
- Customer Service
- Data Entry
- Remote Work
Qualifications
- High School Diploma or GED
- 2 years customer service experience in healthcare, insurance, or financial services
About Christian Care Ministry
mychristiancare.orgChristian Care Ministry (CCM) is a nonprofit organization that administers Medi‑Share, a faith‑based healthcare cost‑sharing program for Christians. Rather than traditional insurance, Medi‑Share members contribute monthly to a pool that helps pay eligible medical expenses, guided by a statement of faith and lifestyle guidelines. CCM provides multiple sharing plans, claims administration, telehealth and member support, plus resources emphasizing preventive care and community/prayer support. The program markets itself as a lower‑cost, faith‑aligned alternative for individuals and families seeking to manage medical costs within a Christian community.
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