Customer Service Bilingual Agent (Hybrid in GDL or CDMX)
DXC Technology
About this role
A Customer Service Agent at DXC supports the Insurance Software & BPS offering as the primary point of contact for end users, delivering high-quality support for financial-related applications and account issues. The role focuses on handling inbound English-language interactions, logging and tracking incidents in ticketing systems, and ensuring timely follow-up to maintain customer satisfaction.
Skills
About DXC Technology
dxc.comDXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions for global enterprises and public sector organizations — helping them harness AI to drive outcomes with speed at a time of exponential change. With deep expertise in managed infrastructure services, application modernization, and industry-specific software solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates.
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About DXC Technology
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for DXC Technology.
Salary
$60k – $80k
per year