Customer Service Director

Keller Executive Search(4 months ago)

Amsterdam, NetherlandsOnsiteFull TimeDirector$153,690 - $188,570Customer Service

About this role

A Customer Service Director based in Amsterdam with Keller Executive Search, responsible for senior leadership of the customer service function and delivering measurable business outcomes. The role focuses on shaping multi‑year strategy, partnering with senior leaders, and ensuring scalable operations to support growth.

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Required Skills

Strategy
Leadership
Coaching
CSAT
NPS
Service Design
QA
Knowledge Management
Data Analysis
Dashboarding

+8 more

Qualifications

Bachelor's Degree
Advanced Degree (Preferred)
Relevant Certifications (Preferred)

About Keller Executive Search

kellerexecutivesearch.com

Keller Executive Search is a premier headhunting and recruitment firm with a substantial global footprint, operating across 48 countries. The company specializes in connecting top-tier executive talent with organizations, leveraging its extensive network and industry expertise to deliver tailored recruitment solutions. Known for its commitment to excellence, Keller Executive Search focuses on enabling clients to build strong leadership teams through strategic hiring practices.

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