Customer Service Representative (Remote)
VIPdesk Connect(22 days ago)
About this role
VIPdesk Connect is hiring a Remote Customer Service Representative to support a large, well-respected national non-profit organization. The role focuses on providing a “more human” customer experience across multiple channels while working from home within eligible U.S. states. VIPdesk Connect is a certified B-Corp and women-owned company that emphasizes team culture, inclusion, and brand loyalty through high-quality customer interactions.
Required Skills
- Customer Service
- Call Center
- Phone Support
- Email Support
- Chat Support
- SMS Support
- Social Media Support
- Troubleshooting
- Website Assistance
- Membership Accounts
+9 more
About VIPdesk Connect
vipdesk.comVIPdeskAI (VIPdesk Connect) is a customer experience and outsourcing company that combines generative AI automation with skilled human agents and outcome-based pricing to deliver faster support, higher CSAT, and better customer experiences. Their offering blends GenAI-driven automation for routine tasks with trained agents for complex interactions, enabling a hybrid AI+human model for contact center operations. VIPdesk emphasizes measurable, outcome-focused service and cost-effective delivery for enterprises modernizing customer support. Companies choose them to accelerate support, improve satisfaction, and shift to performance-aligned pricing.
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