Customer Service Specialist
Protective(2 months ago)
About this role
This role is a customer-facing position focused on assisting clients primarily over the phone and other communication channels to address inquiries and ensure satisfaction. The position is within an insurance company dedicated to protecting customers against life’s uncertainties. The role involves working with multiple technology systems while maintaining a professional, empathetic demeanor. It is based in Chesterfield, MO and includes access to a comprehensive benefits program.
Required Skills
- Customer Support
- Phone Handling
- Email Support
- Chat Support
- Social Media Support
- Issue Resolution
- Multitasking
- System Navigation
- Data Entry
- Active Listening
+10 more
Qualifications
- High School Diploma or Equivalent
About Protective
protective.comProtective is a U.S. insurance company that helps individuals and families protect their financial future through life insurance and annuity products. It offers a range of solutions — including term and permanent life policies and annuities for retirement income and estate planning — sold directly and through financial professionals. Protective also provides online account management, claims and payment services, and resources for beneficiaries and advisors. Customers rely on the company for affordable, practical protection and retirement-focused financial solutions.
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