Customer Success Account Manager - Signature - Appleton, WI
AWE plc(19 days ago)
About this role
The Signature Customer Success Account Manager (CSM) role involves managing a high volume of smaller customers, focusing on driving satisfaction and retention at scale. The position emphasizes the use of dashboards and reporting to support clients effectively, ensuring customer loyalty, identifying growth opportunities, and managing a large portfolio of accounts. It is located in Appleton, Wisconsin.
Required Skills
- Customer Success
- Account Management
- Data Analysis
- Communication
- Upselling
- Customer Support
- Relationship Management
- Churn Prevention
- Product Adoption
- Territory Management
Qualifications
- 4 Year Degree
- US Citizenship or Legal Work Status
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