Customer Success Associate - 980

Lightcast(1 month ago)

Moscow, IDOnsiteFull TimeJunior$42,657 - $57,920 (estimated)Customer Success

About this role

The Customer Success Associate at Lightcast supports client satisfaction and success with the company’s labor market insight products and services. The role serves as the primary point of contact for assigned clients and helps them understand and derive value from the platform. It is based onsite in Moscow, ID and involves close collaboration with internal teams to ensure a seamless client experience.

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Required Skills

Client Relationship Management
Cross-Functional Collaboration
Client Onboarding
Customer Engagement
Data Analysis
Account Monitoring
Training Delivery
Webinar Facilitation
Issue Troubleshooting
Customer Support

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About Lightcast

lightcast.io

Lightcast is a labor market intelligence company that provides data, analytics and software to help businesses, education institutions, and governments understand workforce demand, skills, and trends. It aggregates one of the world’s largest labor market databases — including over 2.5 billion job postings, 800 million career profiles and 100+ government sources across 160+ countries — to power workforce planning, curriculum design, talent strategy, economic development, and upskilling. Through APIs, dashboards and research products, Lightcast turns raw data into actionable insights that align hiring, training and policy with real‑time labor market signals. Branded as “The Standard for Labor Market Intelligence,” it’s used by employers, educators and policymakers for informed decision‑making.