Customer Success Associate - Boston (Spanish-speaking)

Datadog(26 days ago)

HybridFull TimeJunior$54,000 - $72,000Customer Success

About this role

The Customer Success Associate at Datadog focuses on building long-term strategic relationships with a high volume of customers to drive product adoption and retention. The role advocates for customers internally and supports a positive customer experience while the company emphasizes personal development and team growth. This position operates in a hybrid workplace and supports Datadog’s broader mission of enabling cloud and infrastructure monitoring.

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Required Skills

Account Management
Relationship Building
Retention
Sales Cycle
Negotiation
Customer Support
Billing Support
Documentation
Customer Advisory
Usage Monitoring

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About Datadog

datadoghq.com

Datadog is a SaaS monitoring and observability platform that helps teams see inside infrastructure, applications, logs, and user experience across cloud-scale environments. It ingests metrics, traces, and logs from hundreds of integrations and provides unified dashboards, alerts, APM, log management, synthetics, and security monitoring. Developers, operations, and security teams use Datadog to detect, troubleshoot, and optimize performance and reliability for modern distributed systems.