Customer Success Manager - LTX

Lightricks(1 day ago)

HybridFull TimeSenior$95,000 - $120,000Customer Success

About this role

A Senior Customer Success role focused on helping enterprise and studio customers adopt and scale Lightricks’ LTX Studio generative video platform. The position centers on ensuring customer satisfaction, retention, and successful business outcomes while representing customer needs internally and supporting creative and technical adoption across media clients.

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Required Skills

Customer Onboarding
Account Management
Creative Strategy
Customer Training
Relationship Building
Retention
Upselling
Metrics Tracking
Issue Resolution
Communication

+1 more

About Lightricks

lightricks.com

Lightricks is an AI technology company that builds creative tools to transform photo and video workflows for content creators, marketers, and professionals. Its portfolio includes mobile and web apps such as Facetune, Videoleap, and Photoleap plus solutions like Popular Pays, combining AI-powered editing, pro-level effects, and intuitive UX to make complex editing fast and accessible. The company emphasizes AI and open-source innovation to accelerate creative production across platforms and formats. Creators and teams choose Lightricks for mobile-first design, powerful automation, and real-time creative capabilities.