Customer Success Associate (Education - Client Services)- 1004
Lightcast(7 hours ago)
About this role
Lightcast is seeking an entry-level Customer Success Associate to support education-focused clients by understanding their needs, guiding them through products and services, and helping deliver labor market insights. The role emphasizes client satisfaction, collaboration with internal teams, and supporting client success with the company's offerings.
Required Skills
- Customer Success
- Client Management
- Data Analytics
- SaaS
- Training
- Communication
- Relationship Building
- Product Support
- Labor Market Insights
- Troubleshooting
About Lightcast
lightcast.ioLightcast is a labor market intelligence company that provides data, analytics and software to help businesses, education institutions, and governments understand workforce demand, skills, and trends. It aggregates one of the world’s largest labor market databases — including over 2.5 billion job postings, 800 million career profiles and 100+ government sources across 160+ countries — to power workforce planning, curriculum design, talent strategy, economic development, and upskilling. Through APIs, dashboards and research products, Lightcast turns raw data into actionable insights that align hiring, training and policy with real‑time labor market signals. Branded as “The Standard for Labor Market Intelligence,” it’s used by employers, educators and policymakers for informed decision‑making.
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