Customer Success Specialist
8am(3 days ago)
About this role
A Customer Success Specialist, Strategic Accounts at 8am is responsible for supporting the success of large, complex customers by providing excellent support, product guidance, and fostering strong relationships throughout the customer lifecycle. The role emphasizes collaboration with various teams to drive adoption and satisfaction while ensuring operational excellence.
Required Skills
- Customer Success
- Account Management
- Relationship Building
- Problem Solving
- Communication
- SaaS
- Product Knowledge
- Customer Support
- Account Management Tools
- AI Tools
About 8am
8am.com8am (formerly AffiniPay) provides integrated software and payments solutions for legal, accounting, and professional services firms. Their platform unites client intake, case and practice management, CRM, billing, and secure payment processing (including LawPay and MyCase products) to streamline workflows from intake to payment and maintain compliance. Founded in 2005 and based in Austin, 8am focuses on helping firms—especially personal injury and small-to-mid sized practices—simplify operations so they can concentrate on clients and outcomes.
View more jobs at 8am →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at 8am
Similar Jobs
Customer Success Manager III
ZoomInfo Technologies LLC(30 days ago)
Customer Success Manager, EMEA
DoiT(2 days ago)
Director of Success
Connecteam(3 days ago)
Senior Customer Success Manager, EMEA
DoiT(2 days ago)
Customer Success Manager
Diligent Corporation(18 days ago)
Customer Success Manager
Listen Labs(23 days ago)