Customer Success Development Representative

Connecteam

1 month ago

3.9 on Glassdoor

Melbourne, Victoria, Australia

Onsite

Full Time

Junior

1 applicant

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About this role

A Customer Success Development Representative (CSDR) at Connecteam shapes the first post-purchase experience for new paying customers, focusing on successful adoption and long-term value. The role sits within Customer Success and partners with onboarding teams to improve handoffs and customer readiness. It emphasizes building strong customer relationships and ensuring early engagement with Connecteam's platform.

Skills

About Connecteam

connecteam.com

Connecteam is a mobile-first, all‑in‑one employee management platform focused on helping businesses communicate, operate, and train non‑desk workforces. It consolidates scheduling, time tracking, task management, HR tools, forms/checklists, and e‑learning into a single, customizable and easy‑to‑use app. Aimed primarily at small and mid‑sized companies, Connecteam emphasizes affordability and simplicity while offering integrations with payroll and other back‑office systems. Organizations use it to centralize frontline operations, boost productivity, and improve compliance and team communication.