Customer Success Engineer I - EMEA

Tines(2 days ago)

RemoteFull TimeJunior$60,000 - $70,000Customer Success/Technical Support

About this role

Tines is looking for a Customer Success Engineer to act as a technical leader, helping customers understand and implement workflow automation solutions. The role involves onboarding, expanding customer use cases, and collaborating across various teams to develop the platform in line with customer needs. It's a remote position based in a dynamic startup environment focused on AI and automation.

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Required Skills

API
Automation
Customer Support
Scripting
Deployment
Workflow
Security
Platform
IT
Integration

About Tines

tines.com

Tines is an AI-powered workflow orchestration platform for security and IT teams. It lets teams connect tools and build or deploy intelligent agents and automated workflows—often with a no-code/low-code approach—to automate repetitive tasks, reduce risk, and eliminate technical debt at scale. The platform integrates with existing security and IT tooling and provides orchestration, governance, and auditability for use cases like incident response, threat investigation, and routine IT operations. Organizations choose Tines for secure, scalable automation that delivers fast time-to-value for security operations.

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