Customer Success Engineer II - West

Tines(8 days ago)

RemoteFull TimeMedior$140,000 - $150,000Customer Success

About this role

A Customer Success Engineer II at Tines is a mid-level, customer-facing technical role focused on helping customers adopt and expand use of Tines' intelligent workflow automation platform. The role partners closely with Customer Success Managers, Product, Engineering, and other teams to ensure customers realize value and to inform product roadmap. This is a remote position that must be based in PST or MST.

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Required Skills

API
Automation
Onboarding
Customer Success
Scripting
Docker
Kubernetes
Integration
Communication
Documentation

Qualifications

Degree in Computer Science
Work Authorization (U.S.)

About Tines

tines.com

Tines is an AI-powered workflow orchestration platform for security and IT teams. It lets teams connect tools and build or deploy intelligent agents and automated workflows—often with a no-code/low-code approach—to automate repetitive tasks, reduce risk, and eliminate technical debt at scale. The platform integrates with existing security and IT tooling and provides orchestration, governance, and auditability for use cases like incident response, threat investigation, and routine IT operations. Organizations choose Tines for secure, scalable automation that delivers fast time-to-value for security operations.