Enterprise Customer Success Manager

Flip(1 month ago)

Los Angeles, CAOnsiteFull TimeSenior$110,000 - $150,000Customer Success

About this role

An Enterprise Customer Success Manager at Flip will own strategic relationships in either the healthcare or e-commerce/retail verticals, ensuring customers realize measurable business impact from the product. The role partners across product, sales, and marketing to lead implementations, influence roadmap decisions, and expand customer advocacy. This position is based in NYC or Playa Vista, CA and requires onsite presence Monday–Friday.

View Original Listing

Required Skills

Customer Success
Product Configuration
Relationship Building
Client Implementation
Troubleshooting
Stakeholder Management
Data Storytelling
Sales Partnership
Marketing Collaboration
EHR Integrations

+2 more

About Flip

flipcx.com

Flip is a Voice AI company that builds voice-enabled experiences for eCommerce and transportation brands. They help retailers and transport operators deploy conversational interfaces—for customer support, voice shopping, booking and tracking—to improve customer experience and engagement. Flip focuses on integrating voice technology into brands’ existing systems to drive faster service, higher conversions, and more personalized interactions.