Customer Success Engineer

Chevening Awards(3 years ago)

HybridFull TimeMedior$77,371 - $103,558 (estimated)Customer Success

About this role

A Customer Success Engineer at Prudential supports customers' use of the company's digital platforms by ensuring operational stability and reliable access to services. The role works within agile teams to maintain service continuity, coordinate between business and technical stakeholders, and help deliver a positive customer experience.

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Required Skills

Incident Management
SLA Management
Service Requests
Scrum
Product Ownership
Customer Support
Platform Reliability
Stakeholder Management

About Chevening Awards

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