Customer Success - Service Manager
Equinix(2 months ago)
About this role
A Service Manager at Equinix is a customer-focused role within the Customer Success organization that ensures reliable delivery and contractual compliance for infrastructure and data centre services. The position acts as a key liaison between customers and internal teams to maintain service standards and drive continuous improvement.
Required Skills
- Service Management
- Incident Management
- Escalation Management
- Stakeholder Management
- Customer Engagement
- Operational Reviews
- Compliance Management
- Reporting
- Communication
- Audit Support
Qualifications
- Bachelor's Degree
About Equinix
equinix.comEquinix is the largest global data center and colocation provider for enterprise network and cloud computing. Secure datacenter management technologies and systems.
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