Customer Success Engineer
dLocal(4 days ago)
About this role
dLocal is seeking a Customer Success Engineer to manage technical relationships with customers, helping them resolve operational issues and improving their experience with the company's products. The role involves supporting clients through technical expertise, data analysis, and effective communication to ensure customer satisfaction and retention.
Required Skills
- SQL
- Excel
- Customer Service
- Data Analysis
- Technical Support
- Communication
- Problem Solving
- Client Management
- Big Data
- Project Management
About dLocal
dlocal.comdLocal is a fintech payments platform that simplifies cross-border payments in emerging markets, enabling businesses to accept local payment methods and make payouts across multiple countries. Through a single integration, it connects merchants to local currencies, banking rails and popular regional payment options while handling settlement, FX, compliance, and fraud prevention. The service targets companies expanding into high‑growth markets, offering secure, scalable transaction processing and local collection and disbursement capabilities.
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