NA Sr. Customer Success Manager
Lucid Software(5 days ago)
About this role
Lucid Software is seeking a Customer Success Manager to work closely with strategic accounts, helping them adopt and derive value from the Lucid Suite. The role involves building relationships, providing expertise, and ensuring customer satisfaction to maximize product impact.
Required Skills
- Customer Success
- Account Management
- Change Management
- Product Expertise
- Relationship Building
- Technology
- Communication
- Strategic Planning
- SaaS
About Lucid Software
lucid.coLucid (Lucid Software) is a visual collaboration company that calls itself the "Work Acceleration Platform," helping teams think, collaborate, and move work forward through visual tools. Its product suite—most notably Lucidchart (diagramming), Lucidspark (virtual whiteboard), and Lucidscale (cloud architecture visualization)—offers real‑time coediting, templates, and integrations with platforms like Google, Microsoft, Slack, and Atlassian. Lucid targets both individual teams and enterprises with admin controls, security and compliance features, and analytics to scale visual processes across organizations. Teams use Lucid for process mapping, flowcharts, ideation, architecture design, and cross‑functional collaboration to speed decisions and execution.
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