Equinix

Customer Success Manager 3, Bilingual (fluent French‑Canadian and English)

Equinix(19 days ago)

HybridFull TimeSenior$88,000 - $132,000Customer Success
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About this role

This role involves providing support to regional or global customers by evaluating customer loyalty, managing accounts, and offering strategic guidance. The position emphasizes customer success, renewal strategies, relationship management, and identifying growth opportunities to enhance client satisfaction and retention.

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Required Skills

  • Customer Success
  • Account Management
  • Renewals
  • Relationship Management
  • Upsell
  • Cross-sell
  • Data Analysis
  • Strategic Guidance
  • Customer Feedback
  • Negociation

Qualifications

  • Bilingual (French-Canadian and English)
Equinix

About Equinix

equinix.com

Equinix is the largest global data center and colocation provider for enterprise network and cloud computing. Secure datacenter management technologies and systems.

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