Senior Customer Success Manager
Tanium(10 days ago)
About this role
The Senior Customer Success Manager at Tanium plays a pivotal role in ensuring customers realize value from their investment, fostering loyalty, and identifying growth opportunities within their accounts. They work collaboratively with various teams to drive platform adoption, retention, and expansion, primarily serving government, education, and local organizations. The position involves strategic relationship management and technical guidance to support customer success in a hybrid work environment.
Required Skills
- Customer Success
- SaaS
- Relationship Management
- Platform Adoption
- Account Expansion
- Strategic Planning
- Technical Guidance
- Customer Retention
- Communication
- Leadership
About Tanium
tanium.comTanium is a real-time, AI-driven platform for autonomous IT that unifies endpoint management and security to give organizations immediate visibility, control, and remediation across their endpoints. Its converged endpoint management (XEM) approach delivers endpoint intelligence, continuous monitoring, vulnerability and configuration management, and automated remediation at scale to reduce complexity, cost, and risk. Targeted at security-conscious enterprises, Tanium integrates with the broader IT and AI ecosystem (including partners like Microsoft and ServiceNow) to help organizations maintain high levels of operational confidence.
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