Thomson Reuters

Customer Success Manager, AI Solutions

Thomson Reuters(1 month ago)

HybridFull TimeMedior$100,953 - $134,817 (estimated)Customer Success
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About this role

A Customer Success Manager, AI Solutions at Thomson Reuters helps Australian legal customers realise value from professional-grade AI products. The role is based in Sydney within the company’s legal products organisation and focuses on ensuring measurable outcomes from platforms such as CoCounsel. It also channels customer perspectives into broader product and business strategy.

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Required Skills

  • Relationship Management
  • Onboarding
  • Success Planning
  • Stakeholder Engagement
  • Product Adoption
  • POC Support
  • Troubleshooting
  • Presentations
  • Legal Software
  • AI Platforms

+2 more

Qualifications

  • Law Degree
Thomson Reuters

About Thomson Reuters

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Thomson Reuters empowers professionals with cutting-edge technology solutions informed by industry-leading content and expertise.

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