Customer Success Manager (all genders)

Wemolo(25 days ago)

HybridFull TimeManager$125,184 - $163,684 (estimated)Operations

About this role

The Customer Success Manager at Wemolo is responsible for the onboarding and implementation of the company’s camera systems for B2B customers. This role involves providing ongoing support, empowering clients to maximize the utility of the systems, and fostering strong relationships through proactive engagement. Additionally, the manager collaborates with cross-functional teams and works to identify process optimizations for a more efficient customer journey, leveraging tools like G-Suite and CRM platforms. Candidates should have 2-3 years of relevant experience in Customer Success or Account Management within a B2B tech environment, along with strong communication skills and fluency in German and English.

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Required Skills

Kunden-Onboarding
Kundenbefähigung
Beziehungsaufbau
Zusammenarbeit
Kontinuierliche Verbesserung
Kundenfokus
Kommunikationsfähigkeiten
Technische Fähigkeiten
G-Suite
Airtable

+5 more

About Wemolo

www.wemolo.com

Wemolo is a leading provider of intelligent parking management solutions, focused on optimizing utilization and preventing unauthorized use of parking spaces through advanced digital systems. The company's platform offers capabilities for automatic license plate recognition, allowing for efficient parking operations without the need for physical tickets or barriers. With services tailored to various industries such as retail, healthcare, and municipalities, Wemolo enhances customer satisfaction and creates new revenue streams. The company operates across Europe, supporting over 3,000 managed parking areas.