Customer Success Manager, Automotive
Conversica(1 day ago)
About this role
The Customer Success Manager, Automotive at Conversica is responsible for onboarding, driving adoption, and ensuring long-term satisfaction and retention of automotive customers. The role involves acting as a trusted advisor to dealership stakeholders, supporting the auto market segment, and contributing to the development of operational strategies.
Required Skills
- CRM
- SaaS
- Customer Management
- Relationship Building
- Automotive
About Conversica
conversica.comConversica is "The Conversation Company" that builds AI Agents — conversational AI assistants designed to start and sustain personalized customer conversations at scale. Its platform automates lead engagement, qualification, follow-up, appointment scheduling and customer outreach across email, SMS, chat and social to help sales, marketing and customer‑success teams accelerate pipeline and improve conversion. Conversica integrates with CRMs and marketing systems and provides analytics and compliance controls so enterprises can scale human‑like engagement while tracking outcomes.
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