Customer Success Manager - Boston (Portuguese-speaking)
Datadog(1 month ago)
About this role
A Customer Success Manager at Datadog focuses on fostering strong, long-term relationships with existing customers to ensure they realize value from Datadog's products. The role acts as the customer's advocate within the company and supports customer success through strategic guidance and partnership. It operates in a hybrid work environment and offers opportunities for professional development and equity participation.
Required Skills
- Onboarding
- Upselling
- Cross Selling
- Relationship Management
- Customer Advocacy
- Account Management
- Sales
- Usage Monitoring
- Adoption
- Negotiation
+2 more
About Datadog
datadoghq.comDatadog is a SaaS monitoring and observability platform that helps teams see inside infrastructure, applications, logs, and user experience across cloud-scale environments. It ingests metrics, traces, and logs from hundreds of integrations and provides unified dashboards, alerts, APM, log management, synthetics, and security monitoring. Developers, operations, and security teams use Datadog to detect, troubleshoot, and optimize performance and reliability for modern distributed systems.