Customer Success Manager, Circle Plus
Circle.so
About this role
The Customer Success Manager for Circle Plus will be the primary point of contact for strategic, high-touch customers, helping them launch, grow, and scale branded mobile and web communities. The role focuses on onboarding, ensuring product adoption across web and mobile, and driving long-term value, retention, and expansion. You will also help shape the Customer Success function by defining best practices and representing the voice of the customer internally.
Skills
About Circle.so
circle.soCircle (circle.so) is a SaaS community platform that helps creators, brands, and businesses build and run private, paid, or public online communities. It offers modular "Spaces" for discussions, courses, events, member profiles and messaging, plus member management, gated content, subscription payments, embeddable widgets and APIs for integrations. Teams choose Circle for its creator-focused UX, flexible monetization and integration options (payments, SSO, Zapier, etc.), and the ability to launch a branded, engaged community without custom development.
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About Circle.so
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Circle.so.
Salary
$110k – $120k
per year