Customer Success Specialist
D2L(12 days ago)
About this role
A Customer Success Specialist at D2L manages a portfolio of SMB North America Corporate customers, focusing on driving adoption and ensuring satisfaction with the Brightspace Learning Management System. The role supports customer retention and success planning while advocating for the full use of D2L’s platform.
Required Skills
- Customer Success
- Account Management
- Customer Adoption
- Coaching
- Retention Planning
- Stakeholder Management
- Process Design
- Communication
- Analytics
- Renewals
About D2L
d2l.comNew Relic is a cloud‑based observability platform that provides full‑stack visibility into applications, infrastructure, logs, metrics, and distributed traces. Its New Relic One SaaS offering unifies telemetry, real‑time dashboards, alerting, and analytics (NRQL) so engineering and DevOps teams can detect, investigate, and resolve performance and reliability issues across cloud‑native and hybrid environments. The platform includes APM, infrastructure monitoring, log management, synthetic monitoring, and serverless/container integrations, and connects to major cloud providers and toolchains. Organizations use New Relic to speed root‑cause analysis, reduce downtime, and optimize resource usage by correlating operational data across the stack.
Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at D2L
Similar Jobs
Associate Manager, Customer Success (NAM SMB)
DoorDash Mexico(14 days ago)
Customer Success Manager
Geotab(12 days ago)
Customer Success Manager
Cordance(5 days ago)
Senior Director, Customer Success Delivery (North America)
Sprout Social(1 month ago)
Senior Director, Customer Success Delivery
Sprout Social(1 month ago)
Customer Success Manager
Geotab(12 days ago)