Customer Success Manager, Corporate Tax
Thomson Reuters(1 day ago)
About this role
The role of the Customer Success Manager at Thomson Reuters focuses on managing a specific group of Concierge and Advisory customers to ensure they gain maximum value from the company's offerings. The position involves developing customer relationships, supporting their success, and identifying growth opportunities to foster retention and expansion. The CSM collaborates with various internal teams and leverages technological tools to monitor customer health and progress.
Required Skills
- Customer Success
- Gainsight
- Salesforce
- Cloud Software
- Business Acumen
- Relationship Management
- Strategic Planning
- Data Analysis
- SaaS
- ERP
Qualifications
- 4-year college degree
- Experience in Customer Success
About Thomson Reuters
tr.comThomson Reuters empowers professionals with cutting-edge technology solutions informed by industry-leading content and expertise.
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