Customer Success Manager (f/m/d)
doinstruct(1 month ago)
About this role
Doinstruct is seeking a Scaled Customer Success Manager to manage and grow the SMB customer segment in the DACH region. The role involves building a scalable, digital-first customer journey that aligns with operational excellence in industries like logistics, manufacturing, and food production.
Required Skills
- Customer Success
- SaaS
- Automation
- Project Management
- Data Dashboards
- Operational Support
- Stakeholder Management
- Product Feedback
- Multilingual Communication
- Digital Customer Journey
About doinstruct
www.doinstruct.comDoinstruct is a software solution designed to streamline training and compliance processes for frontline workers. By employing an AI-driven platform, it automatically delivers and updates training content in 35+ languages, eliminating common barriers like paper documentation and language differences. Companies can improve operational efficiency and reduce costs through doinstruct's intuitive web app, which is designed for ease of use and scalability, ensuring every employee receives consistent training and updates. With a focus on compliance, doinstruct provides industry-specific training that meets international standards and ensures audit readiness.
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