Deputy
Customer Success Manager, SMB at Deputy partners with small business customers to ensure they realize value from Deputy’s workforce management SaaS platform. The role is within a global, remote-first company focused on frontline hourly workers and emphasizes customer advocacy and cross-functional alignment. This position supports scaled engagement and long-term customer relationships across diverse industries.
Headquarters
Sydney, New South Wales, Australia
Company Size
201-500 employees
Founded
2008
Deputy is a cloud-based workforce management platform that helps businesses schedule staff, track time, and manage HR for hourly and deskless teams. It provides employee rostering, time & attendance, shift swapping, task management, compliance tools and labor forecasting, all accessible via mobile apps and real‑time communications. Integrations with payroll, HR and accounting systems streamline payroll processing and compliance, while analytics help optimize labor costs and staffing. Deputy serves organizations across retail, hospitality, healthcare and services, from small businesses to enterprises, focusing on simplifying shift work and improving operational efficiency.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
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