Customer Success Manager II | AUS

Deel(1 month ago)

RemoteFull TimeManager$131,060 - $171,705 (estimated)COGS

About this role

A Customer Success Manager II at Deel is responsible for managing a diverse portfolio of APAC accounts and building strong relationships with clients to drive revenue growth. This role involves addressing customer risks to prevent churn, advocating for clients' needs internally, and ensuring high-quality service delivery. The CSM II will also leverage data insights to enhance client experience, drive feature adoption, and collaborate with various stakeholders to meet customer requests efficiently.

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Required Skills

Client Management
Risk Identification
Relationship Building
Product Feedback
Customer Experience
Stakeholder Coordination
Platform Adoption
Data Analysis
Problem Solving
Project Management

+5 more

About Deel

www.deel.com

Deel is a global platform designed to simplify remote work by providing payroll, compliance, and employment solutions. It enables companies to hire employees and contractors worldwide while ensuring compliance with local labor laws and tax regulations. With features that include automatic payroll processing, contractor management, and compliance tools, Deel makes it easier for businesses to scale their teams internationally. Companies choose Deel for its user-friendly interface and comprehensive support for diverse workforce needs.