Senior Customer Success Partner, Enterprise

CreatorIQ(1 month ago)

HybridFull TimeSenior$125,135 - $168,081 (estimated)Customer Experience

About this role

As a Senior Customer Success Partner, Enterprise at CreatorIQ, you will act as a strategic advisor to a portfolio of key enterprise clients, ensuring alignment of their influencer marketing goals with the capabilities of the CreatorIQ platform. Responsibilities include driving platform adoption, managing customer relationships across multiple stakeholders, facilitating strategic business reviews, and collaborating with implementation and support teams for successful onboarding. You will leverage customer data to identify opportunities, manage risks, and advocate for clients internally to enhance their experience and success outcomes.

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Required Skills

Customer Success
Strategic Partnership
Relationship Building
Platform Adoption
Data Analysis
Risk Identification
Success Planning
Onboarding Support
Cross-Functional Collaboration
Account Management

+11 more

About CreatorIQ

www.creatoriq.com

CreatorIQ is an innovative platform revolutionizing the creator marketing landscape for brands. It provides a comprehensive operating system powered by AI-driven intelligence and unified workflows, specifically designed to optimize creator-led growth at scale. By integrating smart workflows, brand safety measures, and compliance protocols, CreatorIQ helps businesses manage and measure their influencer marketing efforts effectively, catering to the needs of over 1,300 leading brands and agencies worldwide. The platform positions itself as a trusted partner in adapting to the evolving dynamics of marketing and creator collaborations.