project44

Customer Success Manager - Italian Speaker

project44(1 month ago)

HybridFull TimeSenior$122,241 - $164,339 (estimated)Customer Success
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About this role

A customer-facing role at project44 working with enterprise clients of its Decision Intelligence platform to ensure long-term success and alignment. The position acts as the primary external contact for customers and an internal advocate to cross-functional teams, supporting customer relationships and business outcomes. The role is office-focused with a required in-office presence most of the week and some travel for key customer meetings.

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Required Skills

  • Customer Partnership
  • Product Feedback
  • Relationship Building
  • Product Education
  • Stakeholder Management
  • Health Monitoring
  • Business Reviews
  • Account Management
  • Upselling
  • Logistics Knowledge

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project44

About project44

project44.com

project44 is a Decision Intelligence platform that delivers real-time, multimodal supply chain visibility and AI‑powered predictive insights under its Movement product. It ingests carrier and sensor data across road, rail, ocean and air, applies Supply Chain AI to generate predictive ETAs, exception alerts and optimization recommendations, and integrates with TMS/ERP systems via robust APIs. Global shippers, carriers and logistics providers use project44 for more accurate execution, faster issue resolution, and measurable reductions in cost and delivery risk.

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