Customer Success Manager, Key Accounts
Sprout Social(3 days ago)
About this role
Sprout Social is seeking a Customer Success Manager for Key Accounts to foster strong relationships with enterprise clients, ensuring successful platform adoption, satisfaction, and growth. The role involves strategic relationship management, guiding customers, and collaborating across teams to maximize customer success and retention.
Required Skills
- Customer Success
- Relationship Management
- Social Media
- Data Analysis
- CRM
- Account Management
- Strategic Planning
- Training
- Platform Adoption
- SaaS
About Sprout Social
sproutsocial.comSprout Social is a Chicago-based cloud platform (founded in 2010) for social media management that helps organizations plan, publish and measure their social presence. Its product suite covers publishing and scheduling, engagement and customer care, social listening, analytics and influencer marketing to drive social ROI. Trusted by over 30,000 brands, Sprout emphasizes collaboration, data-driven insights and integrations across major social channels, and offers a trial to get started.
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