Customer Success Associate
Datadog(14 days ago)
About this role
A Customer Success Associate at Datadog manages long-term strategic relationships across a high volume of customers to drive product adoption and retention. The role advocates for customers internally, identifies growth opportunities, and supports successful product use while working in a hybrid office environment.
Required Skills
- Customer Success
- Account Management
- Relationship Building
- Contract Negotiation
- Technical Support
- Billing
- Cross-Functional Collaboration
- Communication
- Upselling
- Renewal Management
+1 more
About Datadog
datadoghq.comDatadog is a SaaS monitoring and observability platform that helps teams see inside infrastructure, applications, logs, and user experience across cloud-scale environments. It ingests metrics, traces, and logs from hundreds of integrations and provides unified dashboards, alerts, APM, log management, synthetics, and security monitoring. Developers, operations, and security teams use Datadog to detect, troubleshoot, and optimize performance and reliability for modern distributed systems.
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